Question: How Long Does Buyer Protection Last On AliExpress?

How long does a dispute take on AliExpress?

15 daysAfter submitting the Open Dispute form, the seller has 15 days to respond and try to reach an agreement with you.

If no agreement is reached within the 15-day time period, the dispute automatically becomes a claim (see file a claim).

Claims are reviewed and mediated by the AliExpress Case Management Team..

How do I raise a dispute on AliExpress?

To open a dispute, log in to AliExpress and go to “My Orders”. Here you will see the details on all your AliExpress orders. The button “Open Dispute” will to the right of the product’s name. It’s available for both open and finished orders.

Can you get scammed on AliExpress?

China is known as a hotbed of counterfeit production, and AliExpress is no exception. … You can get all sorts of counterfeit items there, from electronics to clothing. Some sellers have also been known to defraud buyers by tricking them into paying before they receive an item and then disappearing with the money.

How good is AliExpress buyer protection?

Aliexpress is safe because they have a program called Buyer Protection. They guarantee that if your product doesn’t arrive on-time as described you can get a full refund. … There is nothing you, as the buyer, need to do to have buyer protection. Whenever you buy something on the platform you’re protected.

What happens if I cancel dispute on AliExpress?

Please note that if you cancel a dispute and the Buyer Protection period has ended, the payment will be released to the seller and you cannot open dispute again.

How do I win a dispute on AliExpress?

Our tips will help you to win the dispute on AliExpress.Always take the screenshots of the product description. … Carefully read the description of the product. … Check the rating of the seller and the store’s reviews. … Film the process of unboxing. … Carefully fill in the application for opening the dispute. … Be determined.More items…•

Do Cancelled orders get refunded?

A canceled order means the customer is never charged. The hold for the sale on their card will disappear after a few days. You can only cancel an order before it ships out – in which case their payment wouldn’t have gone through yet anyway.

Why is AliExpress so cheap?

One of the reasons why Aliexpress product is so cheap is because they sell on wholesale. This means that the price is lower than retail because wholesale sellers pay less for items in bulk. You may have noticed this in your local supermarkets.

What is extend Buyer Protection AliExpress?

Extension of Purchase Protection The purchase protection is provided to you to keep track of how much time you have left until delivery. The original AliExpress condition was that you can open a dispute Dispute Open only when your purchase protection is still running.

Can you get your money back from AliExpress?

If you have purchased anything on AliExpress.com, but didn’t receive it within the seller’s guaranteed delivery time, you can get a full refund.

Should I extend Buyer Protection AliExpress?

Extending Purchase Protection is absolutely necessary if: you’re going to open a dispute; you haven’t received the goods by the time the protection period is about to expire.

What is the return policy for AliExpress?

With AliExpress ‘Free Return’ service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free. If the seller offers Free Return, it will be clearly marked on the item details page as follows: 2.

Is AliExpress legit 2020?

AliExpress is one of the largest platforms for ecommerce entrepreneurs to find dropshipping products. The majority of suppliers who list their products on AliExpress are legitimate business owners, but a few bad apples list copyrighted or counterfeit goods on the platform, which can cause issues for dropshippers.

How do I extend my buyer protection on AliExpress?

Step 1: Sign into My Orders and find your order, click View Detail to enter the order detail page. Step 2: Click “click here”, you will be redirected to a confirmation page: Step 3: Fill in the extension time and click Confirm to finish the request.